Edit C:\galaxie\deploy\Tomcat6\webapps\galaxie\cti\C3T\cti.jsp

<%/******************************************************************************
 * Copyright (c) 2000-2004 e-Deal
 *
 * e-Deal S.A.
 * 55 rue Brillat Savarin
 * 75013 Paris
 * France
 *
 * T: +33 (0)1 53 80 80 30
 * F: +33 (0)1 73 01 69 77
 * http://www.e-deal.com
 * 
 * La diffusion de ce code source sous quelque forme que ce soit sans
 * l'autorisation de E-DEAL est interdite.
 *
 * Vous �tes autoris�s � modifier ce code source uniquement pour votre usage
 * propre et sous r�serve que les mentions de copyright demeurent intactes.
 *
 * Ce code est fourni en l'�tat. Aucune garantie d'aucune sorte, explicite ou
 * implicite n'est donn�e. En aucun cas E-DEAL ne pourra �tre tenu pour
 * responsable des dommages pouvant r�sulter de l'utilisation de ce code
 * source.
 *
 *
 ******************************************************************************/%>
 <%@page session="true" pageEncoding="UTF-8" import="com.edeal.frontline.*, java.util.*,com.edeal.frontline.services.*,com.edeal.frontline.services.cti.*"%><%@ page import="com.edeal.frontline.services.cti.CTIService, com.edeal.frontline.helper.CTIHelper" %><%@ page import="com.edeal.frontline.AccessControlManager" %><%@ page import="com.edeal.frontline.ActorBean" %><%@ page import="com.edeal.frontline.services.cti.CTIServiceClient" %><%@ page import="com.edeal.frontline.navigation.FlRequest" %><%@taglib uri="http://www.e-deal.com/taglib/fl" prefix="fl"%><%final org.apache.commons.logging.Log logger = org.apache.commons.logging.LogFactory.getLog(getClass());
	FlRequest flRequest = new FlRequest(request);
	FlContext context = flRequest.getContext();
	DataDictionary dico = context.getDataDictionary();

String strActID = (String)session.getAttribute("actorID");

ActorBean actor = null;
	boolean hasCTIRole = false;
	try{
		actor = new ActorBean(strActID, context);
		hasCTIRole = actor.hasRole("CTI");
	} catch(Exception e){}

boolean actHasLic;
	try {
		actHasLic = ((Boolean)session.getAttribute("actorHasCTI")).booleanValue();
	} catch (Exception e) {
		// Lic V3 version
		actHasLic = context.getLicenceManager().actorHasSoftware(strActID, CTIServiceClient.CTI_LIC_CODE, LicenceManager.LicenceType.PermanentLicence, null);
	}
	
	//if CTI is activated, the CTI window will pop up.
	//if not, it is hidden in the main frameset and the ActiveX control should not be loaded.
	boolean activateCTI = false;
		
	String pActivateCTI = context.getContextParameter("ActivateCTI");
	if (pActivateCTI != null && "true".equalsIgnoreCase(pActivateCTI) && hasCTIRole) {
		activateCTI = true ;	
	}
	
	CTIServiceClient cti;
	try {
		cti = (CTIServiceClient)context.getServiceManager().getServiceClient(session, "CTI");
	} catch (FlServiceException e) {
		cti = null;
	}

String javascriptToInclude = null;
	boolean C3TCTI = false;
	
	String serverURL = null;
	String idService = null;
	
	String C3TAppletId = "";
	String C3TServer = "";
	String C3TAgentLogin = "";
	String C3TAgentPassword = "";
	
	if (activateCTI) {
		try {
			if (cti != null) {
				javascriptToInclude = cti.getJavaScriptInclude();
				idService = cti.getImplementation().getProviderId();
				if ("C3T".equalsIgnoreCase(idService)) {
					C3TCTI = true;
					C3TAppletId = "C3TApplet_" + strActID;
					C3TServer = cti.getOption("C3T_Server","");
					try {
						C3TAgentLogin = (String)actor.getCustomProperty("ActC3TAgentLogin_");
					} catch (FieldNotInitializedException e) {
						C3TAgentLogin = "";
					}
					try {
						C3TAgentPassword = (String)actor.getCustomProperty("ActC3TAgentPassword_");
					} catch (FieldNotInitializedException e) {
						C3TAgentPassword = "";
					}
					
					if ("".equals(C3TServer)){
						logger.warn("C3T Error, option 'CTI.Option.C3T_Server' not initialised");
					}
				}
			} 
		} catch(Exception e) {
			logger.error("CTI Service Error : ", e);
			//javascriptToInclude = "";
			javascriptToInclude = null;
			activateCTI = false;
		}			
	}%>
<html>
<head>
	<script language="javascript">
		<%if (activateCTI && javascriptToInclude != null && actHasLic && hasCTIRole) {%>
			<jsp:include flush="true" page="<%=javascriptToInclude%>"/>
		<%}%>
	
		function addInteraction(pPhone,pObj, pID){	
			var strQuery = '&';
		
			if('Actor' == pObj) {
				if(pID == '<%=strActID%>') {
					strQuery += 'initIntActID=' + pID;
				} else {
					strQuery += 'initIntActID=<%=strActID%>;' + pID;
				}
			} else if('Person' == pObj) {
				strQuery += 'initIntPerID=' + pID;
			} else if('Enterprise' == pObj) {
				strQuery += 'initIntEntID=' + pID;
			} else if('Journalist' == pObj) {
				strQuery += 'initIntJouID=' + pID;
			} else if('Support' == pObj) {
				strQuery += 'initIntSupID=' + pID;
			} else if('Interaction' == pObj) {
				window.open('<fl:webapp/>/read_interaction.fl?id=' + pID, 'InteractionFrom', 'menubar=yes,status=yes,toolbar=yes,scrollbars=yes,resizable=yes,width=1024,height=768');
				return;
			} else {
				return;
			}
		
			var dt = new Date();
		
			strQuery += '&initIntDate=' + flEscape((dt.getDate() < 10 ? '0' + dt.getDate() : dt.getDate()) + '/' + ((dt.getMonth() + 1) < 10 ? '0' + (dt.getMonth() + 1) : (dt.getMonth() + 1)) + '/' + dt.getFullYear());
			strQuery += '&initIntTimeBeg=' + flEscape((dt.getHours() < 10 ? '0' + dt.getHours() : dt.getHours()) + ':' + (dt.getMinutes() < 10 ? '0' + dt.getMinutes() : dt.getMinutes()));
			strQuery += '&initIntTimeEnd=';
			strQuery += '&initIntStiID=<%=dico.getRefIdByCode("IntStiID", "DONE")%>';
			strQuery += '&initIntAtvID=<%=dico.getRefIdByCode("IntAtvID", "OUTPHONE")%>';
		
			window.open('<fl:webapp/>/create_interaction.fl?phone=' + flEscape(pPhone) + strQuery, 'InteractionFrom', 'menubar=no,status=yes,toolbar=no,scrollbars=yes,resizable=yes,width=1024,height=800');
		}
	
		function doAnswer(pRef) {
			<%-- alert("Entering cti/cti.jsp#doAnswer(pRef=" + pRef + ")..."); --%>
			<%if (activateCTI) {%>
				<%-- alert("cti/cti.jsp#doAnswer(pRef=)" + pRef + ") will try to do doAnswerCTI(pRef=" + pRef + ")"); --%>
				doAnswerCTI(pRef);
			<%}%>
		}
		
		function doRelease(pRef) {
			<%if (activateCTI) {%>
			doReleaseCTI(pRef);
			<%}%>
		}
		
		// Direct transfer for Isicom-applet
		function doDirectTransfer(pRef, pPhone) {
			<%if (activateCTI) {%>
				doDirectTransferCTI(pRef, pPhone);
			<%}%>
		}
		
		// Direct transfer.
		function doTransfer(pRef, pPhone) {
			<%if (activateCTI) {%>
				doTransferCTI(pRef, pPhone);
			<%}%>
		}
		
		// Isicom-applet
		function doTransferForm(pRef, pPhone, pobjID, pType) {
			<%if (activateCTI) {%>
				doTransferFormCTI(pRef, pPhone, pobjID, pType);
			<%}%>
		}
		
		// Isicom-applet
		function doSendIdentification(entCorpName, perName, perFstName, pRef) {
			<%if (activateCTI) {%>
				doSendIdentificationCTI(entCorpName, perName, perFstName, pRef);
			<%}%>
		}
		
		// ************ 2 phase transfer. *******************
		function doInitiateTransfer(pPhone, pAttachedData, pReason) {
			<%if (activateCTI) {%>
			doInitiateTransferCTI(pPhone, pAttachedData, pReason);
			<%}%>
		}
		
		function doCompleteTransfer(pPhone, pReason) {
			<%if (activateCTI) {%>
			<%-- alert("In doCompleteTransfer(pPhone, pReason) of cti.jsp ."); --%>
			doCompleteTransferCTI(pPhone, pReason);
			<%}%>
		}
		
		function doReconnectTransfer(pReason) {
			<%if (activateCTI) {%>
			doReconnectTransferCTI(pReason);
			<%}%>
		}
		
		// ************ Hold & retrieve a call. *************
		function doHoldCall() {
			<%if (activateCTI) {%>
			doHoldCallCTI();
			<%}%>
		}
		
		// Specially for CCA
		function doAlternateCall() {
			<%if (activateCTI) {%>
			doAlternateCallCTI();
			<%}%>
		}
		
		function doRetrieveCall() {
			<%if (activateCTI) {%>
			doRetrieveCallCTI();
			<%}%>
		}
		
		function doAlternate() {
			<%if (activateCTI) {%>
			doAlternateCallCTI();
			<%}%>	
		}
		
		
		function beforeunload() {
			//alert('Fermer cette fen�tre manuellement n''est pas conseill�');
		}
		
		
	</script>
	<%if (C3TCTI) {
		if (!"".equals(C3TServer) && !"".equals(C3TAgentLogin)) {
			%>
			<script language="javascript" SRC="<fl:webapp/>/js/cti/C3TConnector.js"></script>
			<script language="javascript">
				setTimeout(function() {
					var conn = new C3TConnector(<%=C3TAppletId%>);
					if (!C3TConnector().isConnected()) {
						C3TConnector().connect('<%=C3TAgentLogin%>', '<%=C3TAgentPassword%>');
					}
					//window.opener.C3TConnector = C3TConnector;
				},4000);
			</script>
		<%}%>
	<%}%>
</head>
<% if (C3TCTI) {%>
	<body leftmargin="0" topmargin="0" marginwidth="0" marginheight="0" style="background-color: white; background-repeat: no-repeat; background-position: top center; background-image: url('../../icons/C3T.gif');">
		<div align="center">
			<applet id="<%=C3TAppletId%>" archive="<fl:webapp/>/cti/C3T/pimconnector.jar" code="fr.c3t.ireflet.client.pim.tcp.TCPConnectorApplet" codebase="<fl:webapp/>/cti/C3T/" width="0" height="0" codebase_lookup="false">
		  		<PARAM name="server" value="<%=C3TServer%>">
			</applet>
			<br/>
			<br/>
			<br/>
			<br/>
			<br/>
			<br/>
			Fenêtre de connexion au bandeau téléphonique.
			<br/>
			Merci de ne pas fermer.
		</div>
	</body>
<%}%>
</html>

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