Edit C:\galaxie\deploy\Tomcat6\webapps\galaxie\js\cti.jsp

<%@page session="true" import="com.edeal.frontline.*,java.util.*"%><%@ page import="com.edeal.frontline.navigation.FlRequest" %><%@ page import="com.edeal.frontline.services.cti.CTIServiceClient" %><%@ page import="com.edeal.frontline.services.FlServiceClient" %><%@ page import="com.edeal.frontline.services.FlServiceException" %><%@ taglib uri="http://www.e-deal.com/taglib/fl" prefix="fl" %><%final org.apache.commons.logging.Log logger = org.apache.commons.logging.LogFactory.getLog(getClass());
	response.setContentType("application/x-javascript");
	FlRequest flRequest = new FlRequest(request);
	FlContext context = flRequest.getContext();
	DataDictionary dico = context.getDataDictionary();

String strActID = (String)session.getAttribute("actorID");
	boolean actHasLic;
	try {
		actHasLic = ((Boolean)session.getAttribute("actorHasCTI")).booleanValue();
	} catch (Exception e) {
		actHasLic = context.getLicenceManager().actorHasSoftware(strActID, CTIServiceClient.CTI_LIC_CODE, LicenceManager.LicenceType.PermanentLicence, null);
	}	
	
	//if CTI is activated, the CTI window will pop up.
	//if not, it is hidden in the main frameset and the ActiveX control should not be loaded.
	boolean activateCTI = false;
	CTIServiceClient cti = null;
	try {
		cti = (CTIServiceClient)context.getServiceManager().getServiceClient(session, "CTI");
		activateCTI = (cti != null);
	} catch (final FlServiceException flse) {
	}
	
	boolean isDoCTIWindow = false;
	if (activateCTI) {
		try {
			isDoCTIWindow = !cti.useHideFrame();
		} catch(Exception e) {
		}
	}%>

strQuery += '&initIntDate=' + flEscape((dt.getDate() < 10 ? '0' + dt.getDate() : dt.getDate()) + '/' + ((dt.getMonth() + 1) < 10 ? '0' + (dt.getMonth() + 1) : (dt.getMonth() + 1)) + '/' + dt.getFullYear());
		strQuery += '&initIntTimeBeg=' + flEscape((dt.getHours() < 10 ? '0' + dt.getHours() : dt.getHours()) + ':' + (dt.getMinutes() < 10 ? '0' + dt.getMinutes() : dt.getMinutes()));
		strQuery += '&initIntTimeEnd=';
		strQuery += '&initIntStiID=<%= dico.getRefIdByCode("IntStiID", "DONE") %>';
		strQuery += '&initIntAtvID=<%= dico.getRefIdByCode("IntAtvID", "OUTPHONE") %>';
		window.open('<fl:webapp/>/create_interaction.fl?phone=' + flEscape(pPhone) + strQuery + '&done=1', 'InteractionFrom', 'menubar=yes,status=yes,toolbar=yes,scrollbars=yes,resizable=yes,width=1024,height=768');
}

function doCall(pPhone, pObj, pID) {
	var urlRandomizer = (new Date()).getTime();
	doAjax('<fl:webapp/>/doCallCTI_ajax.fl?rand=' + urlRandomizer + '&arg0=' + flEscape(pPhone) + '&arg1=' + flEscape(pObj) + '&arg2=' + flEscape(pID));
}

function doTransfer(pRef, pPhone) {
	var urlRandomizer = (new Date()).getTime();
	doAjax('<fl:webapp/>/doTransferCTI_ajax.fl?rand=' + urlRandomizer + '&arg0=' + flEscape(pRef) + '&arg1=' + flEscape(pPhone));
}
function doChangeStatus(newState) {
	var urlRandomizer = (new Date()).getTime();
	doAjax('<fl:webapp/>/doCTIChangeStatus_ajax.fl?rand=' + urlRandomizer + '&newState=' + newState);
}

// Form transfer
//	pRef : tel reference
//	pPhone : someone to call
//	pobjID : object id to associate
//	pType : object type to associate
//	pIsGroup : is this a group ? (escalation group team)
//	pCallerPhone : the first caller phone number (the client).
function doTransferForm(pRef, pPhone, pobjID, pType, pIsGroup, pCallerPhone) {
	//alert('doTransferForm : pobjID : '+pobjID);
	//alert('doTransferForm : pType : '+pType);
	var urlRandomizer = (new Date()).getTime();
	//alert('avant url ');
	var url = '<fl:webapp/>/doTransferFormCTI_ajax.fl?rand=' +urlRandomizer + '&arg0=' + escape(pRef) + '&arg1=' + escape(pPhone);
	//alert('url1 : '+url);
	url += '&pType='+escape(pType)+'&pobjID='+escape(pobjID)+'&isGroup='+escape(pIsGroup)+'&callerPhone='+escape(pCallerPhone);
	//alert('url : '+url);
	doAjax(url);
}

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