<%@page import="com.edeal.frontline.*,java.util.*,com.edeal.frontline.services.*,com.edeal.frontline.services.cti.*,com.edeal.frontline.navigation.FlRequest"%><%@taglib uri="http://www.e-deal.com/taglib/fl" prefix="fl" %><%FlRequest flRequest = new FlRequest(request);
FlContext context = flRequest.getContext();
Boolean actHasCTILic = (Boolean)flRequest.getAttribute("actHasCTILic");
Boolean isDoCTIWindow = (Boolean)flRequest.getAttribute("isDoCTIWindow");
String actID = (String)session.getAttribute("actorID");
if (actHasCTILic == null) {
actHasCTILic = false;
}
if (isDoCTIWindow == null) {
isDoCTIWindow = false;
}
//if CTI is activated, the CTI window will pop up.
//if not, it is hidden in the main frameset and the ActiveX control should not be loaded.
CTIServiceClient cti;
try {
cti = (CTIServiceClient)context.getServiceManager().getServiceClient(session, "CTI");
} catch (FlServiceException e) {
cti = null;
}
boolean activateCTI = (cti != null);
// DGE : vocalcom add-on.
boolean vocalcomCTI = false;
boolean C3TCTI = false;
if (activateCTI) {
try {
String idService = cti.getProviderId();
vocalcomCTI = "vocalcom".equalsIgnoreCase(idService);
C3TCTI = "C3T".equalsIgnoreCase(idService);
} catch(Exception e) {
//logger.error("CTI Service Error : ", e);
}
}
String windowWidth = "200";
if (vocalcomCTI) {
windowWidth = "800";
}
if (isDoCTIWindow && actHasCTILic) {%>
var cookieValue = readCookie('EdealCtiWindow_<%=actID%>');
<%if (C3TCTI) {%>
if (window.top.location === window.location) { //prevent loading C3T Panel for dashboards
$("body").append("");
$('#C3TPanel').load('/cti/C3T/cti.jsp');
}
<%} else {%>
if (cookieValue == null) {
// if the cookie could not be set in the CTI before the attempt to read it
// in the lines upper, then set it now in order to avoid loading the
// window ctiWindow multiple times if these instructions are executed
// concurrently
cookieValue = createCookie('EdealCtiWindow_<%=actID%>', '1');
var ctiWindow = window.open('/cti/cti.jsp', 'CTI', 'menubar=no,status=yes,toolbar=no,scrollbars=no,resizable=yes,width=<%= windowWidth %>,height=200');
}
<% } %>
<% } %>