<%@page import="com.edeal.frontline.helper.CTIHelper"%>
<%/******************************************************************************
* Copyright (c) 2000-2013 E-DEAL
*
* E-DEAL S.A.
* 41, rue Périer
* 92120 Montrouge
* France
*
* T: +33 (0)1 73 03 29 80
* F: +33 (0)1 73 01 69 77
* http://www.e-deal.com
*
* La diffusion de ce code source sous quelque forme que ce soit sans
* l'autorisation de E-DEAL est interdite.
*
* Vous êtes autorisés à modifier ce code source uniquement pour votre usage
* propre et sous réserve que les mentions de copyright demeurent intactes.
*
* Ce code est fourni en l'état. Aucune garantie d'aucune sorte, explicite ou
* implicite n'est donnée. En aucun cas E-DEAL ne pourra être tenu pour
* responsable des dommages pouvant résulter de l'utilisation de ce code
* source.
******************************************************************************/
%><%@page session="true" import="com.edeal.frontline.*"%><%@ page import="java.util.Locale" %><%@ page import="com.edeal.frontline.navigation.FlRequest" %><%@ page import="com.edeal.frontline.services.cti.CTIServiceClient" %><%@ page import="com.edeal.frontline.controller.actions.LoginAction" %><%@taglib uri="http://www.e-deal.com/taglib/fl" prefix="fl"%><%
final org.apache.commons.logging.Log logger = org.apache.commons.logging.LogFactory.getLog(getClass());
FlRequest flRequest = new FlRequest(request);
FlContext context = flRequest.getContext();
DataDictionary dico = context.getDataDictionary();
Locale locale = request.getLocale();
response.addHeader("EDEAL_login","true");
String forwardPage = flRequest.getRequestParameterOrAttribute("forwardPage");
if (forwardPage == null) {
forwardPage = "/index.jsp";
}
/*
* If actor language cannot be result (take navigator locale),
* initialize language code to english language by default.
* If navigator language is french use french language code
*/
String languageID = dico.getRefIdByCode("ActLngPrinc", "fr_FR");
//if (Locale.FRANCE.equals(locale) || Locale.FRENCH.equals(locale)) {
// languageID = dico.getRefIdByCode("ActLngPrinc", "fr_FR");
//} else
if (Locale.ENGLISH.equals(locale) || Locale.UK.equals(locale) || Locale.US.equals(locale)) {
languageID = dico.getRefIdByCode("ActLngPrinc", "en_US");
}
String vocalcomActivated = flRequest.getRequestParameterOrAttribute("vocalcomActivated");
String genesysActivated = flRequest.getRequestParameterOrAttribute(CTIHelper.PARAM_GENESYSACTIVATED);
String algoriaActivated = flRequest.getRequestParameterOrAttribute(CTIHelper.PARAM_ALGORIAACTIVATED);
String actorID = (String)session.getAttribute("actorID");
// if the actor has already been to logged to E-DEAL and there are no
// activated CTI; redirect to forward page; else re-log in a two step process
if(actorID != null &&
!"true".equalsIgnoreCase(vocalcomActivated) &&
!"true".equalsIgnoreCase(genesysActivated) &&
!"true".equalsIgnoreCase(algoriaActivated)) {
if(Utils.validateActor(context, actorID)) {
String anonymousID = Utils.validateActor(context, "Anonymous", null);
String systemID = Utils.validateActor(context, "System", null);
if(!actorID.equalsIgnoreCase(anonymousID) && !actorID.equalsIgnoreCase(systemID)) {
response.sendRedirect(request.getContextPath() + forwardPage);
}
}
}
final String errorMsg = flRequest.getRequestParameterOrAttribute(LoginAction.ERROR_MSG_ATTRIBUTE_NAME);
//String errorMsg = (String)flRequest.getAttribute("errorMsg");
String op = flRequest.getRequestParameterOrAttribute("op");
String msgErr = flRequest.getRequestParameterOrAttribute("msgErr");
String licError = null;
try {
licError = (String) session.getAttribute("error");
session.setAttribute("error","0");
} catch (Exception e) {}
String actorLogin = Utils.getRequestParameter(context, request, "login");
String pwdLogin = Utils.getRequestParameter(context, request, "pwd");
// Reloop on the page for Vocalcom CTI.
//String vocalcomActivated = flRequest.getRequestParameterOrAttribute("vocalcomActivated");
String vocalcomStation = flRequest.getRequestParameterOrAttribute("vocalcomStation");
flRequest.setAttribute("vocalcomActivated", "false");
String pActivateCTI = context.getContextParameter("ActivateCTI"); // Is CTI in available services ?
boolean isGenesysCTI = false; // Is Genesys the CTI call engine ?
boolean showGenesysProperties = false; // Do we have tested login and licence of the user ? (so second time in this page)
boolean showAgentName = false; // Do we enable to modify the agent name (from the actor properties)?
boolean showPlaceName = false; // Do we enable to modify the place name (from the actor properties)?
boolean showPhoneLogin = false; // Do we enable to modify the phone login (from the actor properties)?
boolean showPhonePasscode = false; // Do we enable to modify the phone passcode (from the actor properties)?
boolean showPhoneQueue = false; // Do we enable to modify the phone queue (from the actor properties)?
String agentName = "";
String placeName = "";
String phoneLogin = "";
String phonePasscode = "";
String phoneQueue = "";
// Algoria
String algoriaPhoneNumber = "";
boolean isAlgoriaCTI = false;
boolean showAlgoriaProperties = false;
// Algoria
// Check if the CTI Option is activated.
if (pActivateCTI != null && "true".equalsIgnoreCase(pActivateCTI)) {
// Check if the CTI provider is Genesys.
try{
final CTIServiceClient cti = (CTIServiceClient)context.getServiceManager().getServiceClient(session, "CTI");
isGenesysCTI = ("genesys".equalsIgnoreCase(cti.getImplementation().getProviderId()));
// Check if the CTI provider is Algoria
isAlgoriaCTI = ("algoria".equalsIgnoreCase(cti.getImplementation().getProviderId()));
showGenesysProperties = (isGenesysCTI && "true".equalsIgnoreCase(genesysActivated));
if (showGenesysProperties) { // This is the second time we come so we initialize the show option values.
showAgentName = cti.getImplementation().getOption(CTIHelper.OPTION_GENESYS_SHOWAGENTNAME, false);
showPlaceName = cti.getImplementation().getOption(CTIHelper.OPTION_GENESYS_SHOWPLACENAME, false);
showPhoneLogin = cti.getImplementation().getOption(CTIHelper.OPTION_GENESYS_SHOWPHONELOGIN, false);
showPhonePasscode = cti.getImplementation().getOption(CTIHelper.OPTION_GENESYS_SHOWPHONEPASSCODE, false);
showPhoneQueue = cti.getImplementation().getOption(CTIHelper.OPTION_GENESYS_SHOWPHONEQUEUE, false);
agentName = (String)request.getAttribute(CTIHelper.PARAM_GENESYSAGENTNAME);
placeName = (String)request.getAttribute(CTIHelper.PARAM_GENESYSPLACENAME);
phoneLogin = (String)request.getAttribute(CTIHelper.PARAM_GENESYSPHONELOGIN);
phonePasscode = (String)request.getAttribute(CTIHelper.PARAM_GENESYSPHONEPASSCODE);
phoneQueue = (String)request.getAttribute(CTIHelper.PARAM_GENESYSPHONEQUEUE);
}
// Algoria
showAlgoriaProperties = (isAlgoriaCTI && "true".equalsIgnoreCase(algoriaActivated));
if (showAlgoriaProperties) { // This is the second time we come so we initialize the show option values.
algoriaPhoneNumber = (String)request.getAttribute(CTIHelper.PARAM_ALGORIAPHONENUMBER);
}
// Algoria
}catch(Exception e){
logger.warn("Error in CTI Service :\nMessage : "+e.getMessage()+"\nCause : " + e.getCause());
}
}
// Check cookie remember me presence
final Cookie cookies [] = request.getCookies ();
if (cookies != null)
{
for (int i = 0; i < cookies.length; i++)
{
/*
* If remember cookie is present && cookie isn't expired && response isn't commited
* then redirect /login.fl to try authentication with remember cookie
*/
if (cookies[i].getName().equals("edrememberme") &&
request.getAttribute(LoginAction.EXPIRED_COOKIE_VALIDITY) == null &&
!response.isCommitted())
{
response.sendRedirect(request.getContextPath() +"/login.fl");
}
}
}
//Compute remenber me option
String edRemembermeEnabled = context.getContextParameter(LoginAction.EDREMEMBERME_COOKIE_ENABLED_OPTION_NAME);
String edRemembermeDuration = context.getContextParameter(LoginAction.EDREMEMBERME_COOKIE_DURATION_OPTION_NAME);
int edrDuration = 0;
boolean edrEnabled = false;
if(edRemembermeDuration != null && !"".equals(edRemembermeDuration)){
try{
edrDuration = new Double(edRemembermeDuration).intValue();
} catch (NumberFormatException e){
}
}
if(edRemembermeEnabled != null && !"".equals(edRemembermeEnabled)){
edrEnabled = Boolean.parseBoolean(edRemembermeEnabled);
}
String token = request.getParameter("token");
%>
<fl:getMessage code="A306C" language="<%=languageID%>" alt="Identification"/> - <fl:getMessage code="L2025" language="<%=languageID%>" alt="E-DEAL"/>
...">
<%
/******************************************************************************
* CVS Log File - This is no longer maintained!
*
* Revision 1.3 2004/12/14 17:30:09 brian
* accent stuff
*
* Revision 1.2 2004/12/07 11:19:40 brian
* Fix for bug FL460 #001
* -Problème de caractères
*
* Revision 1.1 2004/07/23 18:20:17 brian
* Initial Revision
*
*****************************************************************************/
%>